個案管理
Case management
學期
107-2
學分
2
學分
當期課號
B744
永久課號
A9398
開課單位
社區健康照護研究所
授課教師
劉影梅、許樹珍、陳俞琪、簡莉盈
校區
陽明
類別
必修
上課時間表
| 節 | 週二 |
|---|---|
7 15:30–16:20 | 個案管理 YN419 2 節連堂 |
8 16:30–17:20 |
* 根據陽明交大上課時間表所列
週次計畫
| 週次 | 主題 |
|---|---|
| 第 1 週 | Course introduction and grouping Presentation and selection of common cases 跨領域健康照護方案媒合會-概念評估 |
| 第 2 週 | The role and function of case manager ● Definition of case management ● Introduce process of case management ● Case management model in community ● The role and function of case manager ● Case management Vs care management |
| 第 3 週 | The process of case management: Engagement ● Establish relationship with individual and their caregivers ● Communication The process of case management: Assessment ● Strengths based assessment of assets, needs and barriers to care ● Engaging individual and their caregivers in the assessment process ● Culturally-competent assessments |
| 第 4 週 | The process of case management: Goal setting and service plans ● Client-centered service plans ● Maximizing strengths and minimizing barriers ● Developing SMART service plans (Specific, Measurable, Agreed upon, Realistic, Time-based) |
| 第 5 週 | The process of case management: Intervention ● Direct services (implementing plans, teaching, guiding, processing, providing information, supporting) ● Indirect services (linkage, advocacy, coordination, network) |
| 第 6 週 | Dimension of case management: Relationship ● Building a trusting relationship ● Ethics (including confidentiality, boundaries) ● Elder abuse, exploitation and neglect Dimension of case management: Relationship ● Reducing conflict ● Crisis management ● Difficult conversations |
| 第 7 週 | Case report 1: The process of case management: Special topic Case management on DM, metabolic symptom, and obesity in community |
| 第 8 週 | Case report 2: The process of case management: Special topic Long-term care |
| 第 9 週 | Student presentations |
| 第 10 週 | Program development, designing and managing programs |
| 第 11 週 | Resources assessment, mobilization, utilization, and referral |
| 第 12 週 | The process of case management: Monitoring and coordination ● Enhancing motivation ● Developing and enhancing professional network to enhance service delivery |
| 第 13 週 | The process of case management: Evaluation of progress on goals ● Ongoing assessment ● Care transitions/ referal ● Termination |
| 第 14 週 | Evaluation in individual, program, and system |
| 第 15 週 | Dimensions of case management: Documentation ● Integrated documentation with all phases of case management process ● Computerized information systems |
| 第 16 週 | Dimensions of case management: Supervision, quality control and utilization review ● Ensure individuals are receiving appropriate services ● Ensure organization is providing appropriate level of care ● Working in a multidisciplinary team |
| 第 17 週 | Student Presentation (2 hours) |
| 第 18 週 | Student Presentation (1 hours) Course Evaluation (1 hour) |