使用者經驗與易用性評估

First of all, very importantly, the course material and the lectures are in Chinese. If you cannot read/speak/understand Chinese, please don't take this course. The course objective is to teach how to assess needs and behavior of target users and how to systematically evaluate the usability and functionality of interactive systems using a variety of methods. These are core skills and concepts that most HCI and UX professionals will use on a daily basis. Specifically, students will learn to: ‧ Investigate needs and behaviors of target users ‧ Evaluate the usability, usefulness, and acceptability of interactive systems ‧ Select among diverse evaluation methods for specific goals and types of systems ‧ Give presentations that effectively communicate results of evaluations and argue for the validity and relevance of methods chosen The methods being covered include: ‧ Interaction Map ‧ Interview ‧ Personal and Scenarios ‧ Survey ‧ Comparative Analysis ‧ Heuristic Evaluation ‧ Usability Testing ‧ Emerging HCI and UX evaluation and research methods (online testing, experience sampling, diary study, Wizard of Oz) Students will apply these methods to a single product that will be chosen by their project group. They will be trained not only how to use the methods, but also how to choose the right method given a set of research questions. In the past, students will work with clients who submit a project proposal. From this year, there's no such a requirement. You can select a project/product to conduct research and evaluation without working with a client.

若要修這堂課,請先填寫這個問卷 https://forms.gle/NJyancuz19XBNKk88。只有填寫本問卷的同學會被正式分組進行課堂專題。 所以就算註冊到課程,若沒有填寫,我也會將你移除本課程名單。請選課的大家務必填寫。 不過在填寫之前,請先讀過本堂課的課綱 https://docs.google.com/document/d/1b3X_qc_9-v6WadxlDW_Fbmq1Aszv3zPDPheHB__T6fg/edit?usp=sharing 請各位務必讀完課綱後 再決定要不要修課。在上課前,為了確保你選到這堂課,以下請各位同學務必配合。沒有配合的同學開學後會被從名單上移除。所以非常重要。 一. 填寫以下兩個問卷。 1. 修課原因問卷: https://forms.gle/NJyancuz19XBNKk88 2. 分組問卷 https://forms.gle/FRiL5vUqNknqgyqt6 二. 學期開始的前兩堂課「不能缺席」 若以上兩點無法做到的同學,將無法進行分組,就算目前在註冊系統上顯示有選到課,也不會被課堂正式登錄,開學後將被我從系統上移除。

Group project milestones(90%), In-class participation (10%)

Textbooks: 1. Goodman, E., Kuniavsky, M., and Moed, A. 2012. Observing the User Experience, Second Edition: A Practitioner's Guide to User Research. San Francisco: Morgan Kaufmann. 2. Rubin,J. and Chisnell, D. 2008. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2 ed. Indiannapolis: Wiley. In addition, several individual readings and websites will be made available on Google Drive. Lecture slides will be made available on Google Drive by the start of each class session.

地點

EC330

聯絡方式

armuro@cs.nctu.edu.tw