人機互動與使用者研究

Course Overview: This graduate level course will introduce topics and research in Human-computer interaction, along with teaching you research method skills on how to apply them within Human-Computer Interaction(HCI) contexts and how to effectively communicate the results of user research. What is user research? It is about learning to effectively elicit information from people - - whether subject matter experts, project stakeholders, or the general public. Effective user research draws out credible and actionable information from people who matter to your projects. Whether you think you want to do customer-facing work in a startup or learn to negotiate the workplace and engage co-workers to support your projects, learning to gather great information from people is a serious task that requires forethought, planning, and analysis. This class will provide an overview and introduction to various user research techniques. This course has one lecture weekly which will be conducted by the instructor about the HCI readings. Class time will include student presentations on the method papers, hands-on workshops, and time for you to work on and receive feedback on assignments. Throughout the quarter, you will be introduced to a variety of user research methods, including field research, interviews, diary studies, and many more. We will study samples of each of these methods and review the circumstances that are appropriate for each method. In addition, we’ll discuss the process one follows when conducting research such as selecting research sites, sampling, and interacting with study subjects. We will also talk about ways to convey user research that are effective and informative. Additionally, we’ll discuss issues of research ethics. Learning Goals: By the end of the course, you will have learned to • Understand how user research applies to HCI contexts • Identify a range of user research methods and the associated instruments • Ask the right questions to determine which kind of user research is best suited to different circumstances, including the scope and timeline of a study • Create user research instruments

Individual Assignments: 35% • Reading responses (on HCI, non-method papers) (20%) • 2 Method Readings Pecha-Kucha (10%) • Participation (5%) Group UX Research Project (2 people):65% • Project description • UX observations • UX Interviews • Diary studies • Final presentation

時間

by appointment